Customers can now order Grubhub directly on Amazon

Grubhub and Amazon team up to help boost your sales

New to Grubhub? Join Marketplace and get access to all the benefits that go with it.

Don’t miss out on many new customers who are expected to join the millions already taking advantage of Grubhub+.

Amazon and Grubhub are teaming up to extend free Grubhub+ for Prime members—risk-free and no expiration. More ordering opportunities, and exciting moments like Prime Day, mean your restaurant could see a boost in sales from our most loyal customers.

The Grubhub and Amazon Prime partnership means

Customers can easily discover and order from your business through Amazon

Your customers can save big with FREE Grubhub+, if they 
have Prime

You could have access to Grubhub+ members—our most frequent customers

72%

Of diners surveyed* use Grubhub to discover new restaurants

375,000+

Merchants currently on Grubhub

Hundreds of millions of orders

placed on the Grubhub Marketplace from Grubhub+ diners to date

Here’s how your customers can order on Amazon

Looking for best practices on handling increased order volume?

With the new diners and more orders you can expect from this offering, there’s never been a better time to build a strong foundation to your delivery strategy. Follow our best practices below to learn how your restaurant can become a diner magnet to handle your new Grubhub+ customers:

Amazong and Grubhub team up
restaurant owner creating marketing materials
  • Make certain menu item descriptions are correct
  • Update your menu’s photos to show off your delicious food
  • If you’re utilizing Grubhub Direct, update branding images
  • Make sure hours are up to date on all platforms
  • Schedule more staff for expected peak hours 
  • Secure food items and label accordingly 
  • Stock up on materials when packing orders
restaurant owner using marketing tools on Grubhub
  • Launch new customer promos to entice new GH+ diners even more to your restaurant—you can do this under X section within your GFR portal
  • Bundle new diner promos with Grubhub’s loyalty program in which new customers will automatically enter
  • If you’re using Grubhub Direct, leverage your owned data to send your diners emails and nurture them with loyalty rewards
Grubhub and amazon team up
  • Update your delivery boundaries 
  • Adjust your ETA’s 
  • Increase order prep times if you’re backed up
  • Adjust your ordering capabilities, if necessary
  • Switch to pick-up only, if needed
  • Ensure delivery protocols are in place for seamless handoff
  • If need-be, temporarily pause your restaurant listing

More strategies on how to maximize your listing on the Grubhub platform and capture new GH+ diners

restaurant owner sits at table reviewing numbers

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*Grubhub Restaurant Intelligence Technomic Report 2022

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