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Technology is becoming a mainstay in restaurants. You don’t have to look far to see how the automation of tasks is changing the way customers dine and restaurants do business. But how can you make sure introducing new technologies is right for your restaurant?
Based on a report from the National Restaurant Association, four in five restaurant operators agree that restaurant technology increases sales, makes their restaurant more productive and provides a competitive advantage — and that number will only keep growing.
Check out three ways the automation revolution promises to enhance your restaurant.
- Simple and streamlined delivery. More restaurant owners are turning to outsourced delivery apps to handle the nitty-gritty details of the delivery process and allow their front- and back-of-house staff to get back to what’s most important — improving the customer experience.
- Speedier seating. Mobile apps can now send customers a text or call when their table is ready, eliminating the need to dish out pagers and allowing customers to more convenience while they wait.
- Tabletop touchscreens. These tablets, and other guest-facing restaurant technology, can speed up the ordering and bill-pay process, giving customers the ability to dine and dash — legally.
A report from the Cornell University School of Hotel Administration found that nearly 80% of consumers cite the benefits of guest-facing technology and applications. Restaurants that have implemented such tech saw customers spend an average of $3.61 more and get out the door almost 20 minutes faster.
Now’s the right time to explore how automation can help boost your business.
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