Dining, takeout, and a daily dose of caffeine are critical amenities to the 8 million people who call the Big Apple home. But with around 25,000 restaurants vying for diners in New York City, stand-out service, flexible ordering options, and excellent branding are necessary for success. Grubhub’s All-access package is designed to give NYC restaurants like yours an edge by putting you in control of those diner values and providing the highest level of support as you attract customers and boost sales.

What is the All-access package?*

Our All-access package offers a suite of benefits for New York City merchants, including:

• Two diner entry points with placements on Grubhub and Seamless, plus a marketplace ordering link
• A free professional menu photo shoot 
• No platform or maintenance fees
• Monthly credits toward ads equal to your marketing commission rate when you buy ads on Grubhub
• A promo credit up to $500 per month to help you attract customers
• Low customer delivery fees, starting at $0
• Dedicated account support
• Grubhub+ to attract already loyal Grubhub and Amazon Prime members to your menu

How the All-access package unlocks restaurant potential

Each benefit in the All-access package is designed to help your business grow. Here’s how these features can help you increase your reach, build customer loyalty, and boost your bottom line.

Placements on Grubhub and Seamless to maximize reach

When you list your restaurant on the Grubhub Marketplace, your business is featured on both the Grubhub and Seamless apps, giving you access to two of the most popular food delivery platforms. This dual exposure helps you reach more hungry diners across both platforms, maximizing your visibility and increasing your chances to grow sales.

Marketplace ordering links to grow orders marketing fee-free

The marketplace ordering link is a powerful tool included in the All-access package. This link takes customers directly to your Grubhub menu to place orders, and when using this link, you don’t pay any marketing fees. You can add this link to your website, email newsletters, or social channels, turning your existing audience into active customers. Looking for an interactive way to maximize reach? Use the provided QR code on takeout menus, flyers, table banners, and other locations. You can access your URL link, website button, and QR code in your Grubhub for Merchants account, and incorporate them into your overall restaurant marketing strategy.

Professional menu photos to capture customer interest

Restaurant photographs matter—well-positioned, high-quality photos can increase food sales. If a dish or dessert shows up visually on your menu or marketing materials, you could sell more of that item than other plates. 

Grubhub offers a free professional menu photo shoot as part of the All-access package to get you started on this critical marketing effort.

Grubhub ads for better visibility

With Grubhub Ads, you can stand out from competitors by advertising in popular areas on Grubhub and Seamless, customizing your strategy and targeting customers on specific days and times. Turn Taco Tuesday into your best sales night of the week, or pump up happy hour app BOGOs with timely marketing that catches your audience at the perfectly peckish point of their day.

With the All-access package, you earn a monthly ad credit equal to your marketing commission rate for any ads purchased on Grubhub. Setting up an ad is quick and easy, and the platform provides reporting tools to measure performance. Learn more about how Ads helped Edon Vokshi, Owner of Pizzeria L’Antica, boost sales by more than 15%!

Targeted promotions to drive orders

By marketing Grubhub as your preferred partner, you can get a $500 monthly promotional credit via your All-access package. Use that promotional credit and Grubhub’s customizable promotions to create tailored approaches that attract new customers with first-order deals, bring back inactive customers, promote specific menu items, target peak hours, or encourage large orders.

Our tools let you:

• Personalize goals with the help of smart analytics
• Stand out from the competition and drive more orders
• Adjust your budget and create limited-time offers quickly and easily

Grubhub+ to build loyal diners

People who order regularly on Grubhub+ are some of our most loyal customers. Our monthly diner subscription service keeps takeout and delivery customers coming back for more with benefits like:

• $0 delivery fees
• Lower service fees
• 5% back on pickup orders
• Discounted priority delivery

When you have Grubhub+ status as a restaurant, which is included in the All-access package, your menus are more visible to these loyal customers, who order 70% more on average than non-Grubhub+ members. This includes visibility to Amazon Prime members through our partnership with Amazon.

Unlock your eatery’s full potential with the All-access package

The Grubhub All-access package provides the tools and support you need to reach more customers, drive more sales, and remain competitive in the bustling restaurant market of New York City. 

If you’re a current Grubhub Merchant and would like to learn more, please contact your account advisor. 

Looking to join the Grubhub Marketplace?  Get started today.

*Does not include payment processing fees.

Grubhub may determine customer fees on Grubhub+ orders and Grubhub reserves the right to determine and modify the amount that a merchant is reimbursed for the diner-facing delivery fee on eligible self-delivery Grubhub+ orders.

Grubhub must be selected as preferred partner on search engine business listings to receive promotions credit. Monthly ads credit discount equal to qualifying merchant’s Grubhub Marketing Commission rate (for example, merchants subject to a 10% Marketing Commission rate will receive a 10% discount). Discount will be determined based on the total amount spent on Grubhub Ads by the merchant in the preceding month through the Grubhub Ads product. Additional fees (including order processing fees and, when applicable, Grubhub delivery fees) apply. Credits earned will automatically be issued through merchant statement credits. Offers and participation are subject to the Grubhub Terms of Use, Privacy Policy, and any applicable agreements or terms between Grubhub and merchants. Grubhub reserves the right to cancel, suspend and/or modify the offer, or any part of it, for any reason at any time, including, without limitation, if any fraud or technical failure impairs the integrity or proper functioning of the offer.